Shipping policy

At WAPPER Bracelets, we aim to provide a seamless and enjoyable shopping experience for our customers. Please review the following shopping policy to understand your rights and responsibilities when making a purchase on our website.

SECTION 1 - ORDERING PROCESS

  1. Order Confirmation:

    • Upon placing an order, you will receive an email confirmation summarizing the details of your purchase. This confirmation does not constitute acceptance of your order; it is acknowledgment that we have received your order.
    • WAPPER Bracelets reserves the right to cancel any order at our sole discretion, including but not limited to instances of suspected fraud, errors in product or pricing information, or availability issues.

  2. Order Acceptance:

    • Orders are deemed accepted once payment has been processed and we have dispatched the items for delivery. At this point, a binding agreement is established between you and WAPPER Bracelets.

  3. Changes to Orders:

    • If you wish to modify your order after placing it, contact us immediately at info@wapper-bracelets.com. We cannot guarantee changes once the order has been processed or shipped.

SECTION 2 - PRODUCT AVAILABILITY

  1. Stock and Availability:

    • All products are subject to availability. In the event that a product becomes unavailable after you have placed an order, we will notify you promptly and provide the option to cancel or modify your order.

  2. Limited Editions and Exclusivity:

    • Certain products, such as limited-edition designs, may have restricted quantities. Availability is on a first-come, first-served basis.

  3. Accuracy of Descriptions:

    • We strive to provide accurate descriptions and images of our products. However, minor variations in color or appearance may occur due to display settings. Such variations do not constitute grounds for refund or exchange unless otherwise stated in our Refund Policy.

SECTION 3 - PRICING AND PAYMENTS

  1. Pricing:

    • All prices are listed in Euros (€) and include VAT, where applicable. Prices are subject to change without prior notice.
    • Errors in pricing or promotional details may occur. If we identify an error in the price of a product you ordered, we reserve the right to cancel the order and provide a full refund.

  2. Payment Methods:

    • We accept the following payment methods:
      • Credit and debit cards (Visa, Mastercard, Maestro)
      • PayPal
      • Other local payment methods as displayed during checkout
    • All payments must be completed at the time of purchase.

  3. Payment Security:

    • Your payment information is encrypted and processed securely. We do not store credit card details. For more information, please refer to our Privacy Policy.

SECTION 4 - SHIPPING POLICY

  1. Shipping Options and Costs:

    • Shipping options, costs, and estimated delivery times will be displayed during the checkout process. Delivery times are estimates and may vary depending on your location, shipping method selected and stock availability. Wapper Bracelets can not be deemed liable in case of any late deliveries compared to the estimated delivery times.

  2. Delivery Areas:

    • We ship to most regions globally. However, certain restrictions may apply based on local import regulations. It is your responsibility to ensure that the items purchased comply with local customs requirements.

  3. Delivery Delays:

    • We are not liable for delays caused by shipping carriers, customs processes, or circumstances beyond our control, including but not limited to natural disasters or pandemics.

SECTION 5 - TAXES, DUTIES, AND IMPORT FEES

  1. Domestic Orders (EU):

    • For orders within the European Union, VAT is included in the price.

  2. International Orders:

    • Orders shipped outside the European Union may be subject to import taxes, customs duties, and fees imposed by your country. These fees are not included in the purchase price or shipping cost and are your responsibility.

SECTION 6 - CANCELLATIONS

  1. Customer-Initiated Cancellations:

    • Orders can be canceled prior to dispatch by contacting info@wapper-bracelets.com. Cancellations are not guaranteed once the order has been processed for shipment.

  2. WAPPER-Initiated Cancellations:

    • We reserve the right to cancel any order at our discretion due to reasons such as:
      • Suspected fraudulent activity
      • Inaccurate product or pricing information
      • Unavailability of stock

  3. Refunds for Canceled Orders:

    • Refunds for canceled orders will be processed in accordance with our Refund Policy.

SECTION 7 - CUSTOMER RESPONSIBILITIES

  1. Accurate Information:

    • You are responsible for providing accurate and complete information during checkout, including your shipping address, contact details, and payment information.

  2. Order Inspection:

    • Upon receiving your order, inspect the package for any damage or discrepancies and report issues within 7 days to info@wapper-bracelets.com.

SECTION 8 - LIMITATION OF LIABILITY

  1. Delivery Risks:

    • WAPPER Bracelets is not liable for any loss or damage to items during transit. Responsibility for such claims rests with the shipping carrier.

  2. Errors or Omissions:

    • We are not liable for errors in product descriptions, pricing, or promotional offers. Our liability is limited to the refund of the purchase price of the affected items.

  3. Force Majeure:

    • We shall not be held responsible for any delays or failures in delivery due to circumstances beyond our control, including but not limited to natural disasters, transportation disruptions, or government restrictions.

SECTION 9 - CONTACT INFORMATION

For any questions regarding this Shopping Policy, please contact us at info@wapper-bracelets.com

By placing an order with WAPPER Bracelets, you acknowledge that you have read and agree to this Shipping Policy and all related policies, including the Terms of Service and Refund Policy.